课程大纲
- What is Business Analysis?
- Business Analysis Planning and Monitoring
- Requirements Elicitation – Gathering Information
- Requirements Management and Communication – Defining the process
- Enterprise Analysis – Defining the problem
- Requirements Analysis and Documentation – Defining the Solution Model
- Solution Assessment and Validation – Supporting the Balance of the Product Life Cycle
- Underlying Competencies for BA - soft skills
- Techniques for Requirement gathering process
- UML modelling and prototyping (Rational Rose, Visio, Erwin, Visual paradigm, Enterprise Architect).
- Project management (procurement management, Risk management, proposal writing).
- SDLC (Traditional methodologies and Agile methodologies) models, Quality standards (ISO, CMMI) and Testing (Manual and Automation).
- Different domains introductions (eg Telecom, Banking, E-Gov, Travel and hospitality, Health care, BPO, Engineering services).
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